Shipping policy
On its way to your family.
Shipping information, clearly explained. Choose delivery to your door or free self-collection for orders of RM40 and above.
Shipping at a glance
West Malaysia
Peninsular Malaysia
| Order weight | Rate (MYR) |
|---|---|
| 0–10 kg | RM7 |
| 10–20 kg | RM17 |
| 20 kg and above | RM27 |
East Malaysia
For orders above 40 kg, please contact us before ordering.
Sabah, Sarawak & Labuan
| Order weight | Rate (MYR) |
|---|---|
| 0–10 kg | RM10 |
| 10–20 kg | RM19 |
| 20.01–40 kg | RM37 |
Rates follow the weight brackets currently configured in our store. At overlapping bracket boundaries, more than one option may appear. Please review and select an available option at checkout; the final shipping charge is shown there.
Before your parcel arrives
Processing and delivery times
For the current processing time and an estimated delivery time to your address, please contact our team before ordering.
Tracking or delivery questions
Need help with a parcel, a delivery delay or an address question? Contact us with your order number so we can look into it.
Returning an item?
Return conditions and refund information are available on our Returns & Refunds page.